What to Expect When Working With DiSabatino
Every successful project begins with a clear process. Our design-build approach allows us to guide each project from the initial conversation through final installation, ensuring a seamless experience for our clients. By managing design, planning, and construction under one roof, our team helps eliminate unnecessary delays, reduce miscommunication, and deliver exceptional results.
Below is an overview of what you can expect when partnering with DiSabatino.
1. Initial Consultation
The process begins with a conversation about your home, your goals, and how you envision using the space. During this meeting, our team will review your property, discuss your style preferences, and learn more about the vision you have for your project.
To make the most of this meeting, we encourage all decision makers to participate so that everyone’s ideas and priorities are clearly understood from the beginning.
Topics we often discuss include:
- Your goals for the project
- How you plan to use the space
- Design preferences and inspiration
- Any challenges or limitations on the property
This step allows us to fully understand your needs before moving forward with design recommendations.
2. Establishing Investment Levels
Once we understand the scope of the project, we will discuss the investment range required to achieve your goals. Establishing a clear investment level early in the process allows our design team to create a concept that aligns with your priorities.
Many projects can be completed in phases if desired. Our team will help determine the best approach to meet your goals while maintaining flexibility for the future.
When the project scope and investment range are aligned, the design process can begin.
3. Design Development
As a design-build firm, our designers work closely with our construction teams to develop a design that is both beautiful and practical to build.
During this phase, we create the layout, design concepts, and supporting details that bring your vision to life. Depending on the complexity of the project, additional meetings or consultations with specialists may be scheduled to refine the design.
The timeline for this stage varies based on the size and complexity of the project.
4. Design Retainer
For larger projects, a design retainer is requested before moving forward with detailed design work. This commitment allows our team to complete drawings, refine design elements, and finalize the project plan.
The retainer is typically based on a percentage of the estimated project investment and allows us to dedicate the necessary time and resources to your project.
5. Design & Proposal Presentation
Once the design is complete, we will present the project proposal and review the design together. These presentations are typically held at our Wilmington headquarters, where clients can view drawings, explore material options, and discuss the details of the project.
During this meeting we will:
- Review the design concept and layout
- Discuss materials and finishes
- Walk through the proposed investment
- Answer questions and review next steps
If adjustments are needed, our team will work with you to refine the design until it reflects your goals.
6. Material Selections
After the design and proposal are approved, the next step is selecting the materials that will bring the project to life. Clients are invited to our garden and showroom to review materials, finishes, and product options.
Once selections are finalized, they are documented and confirmed before materials are ordered.
*Upon ordering, if the client makes changes, they will be subject to a restocking fee or additional charges based on current vendor pricing. Final material selections may impact your total investment level.
7. Scheduling Your Project
Once the design, proposal, and material selections are finalized, the project moves into the scheduling phase. At this point, our team coordinates the construction timeline and begins preparing for the start of your project.
Scheduling depends on several factors, including project complexity, material availability, and the current construction schedule. Our team will provide an estimated start date and keep you informed as the project approaches.
*Select projects may require permitting. Scheduling is permit, material, and weather pending.
8. Pre-Construction Planning
Before construction begins, our team completes a series of preparations to ensure the project runs smoothly. This may include confirming material deliveries, reviewing final plans, coordinating crews, and preparing the site for construction.
These steps help ensure that once work begins, the project can move forward efficiently with minimal interruptions.
9. Construction Phase
During construction, our team manages every aspect of the build, coordinating skilled craftsmen, materials, and timelines. Communication remains a priority throughout the process so you always know the status of your project.
Our goal during this phase is to maintain a clean, organized, and safe work environment while delivering the level of craftsmanship and professionalism that our clients expect.
10. Project Completion
As construction nears completion, our team conducts a final walkthrough to ensure everything meets our quality standards and your expectations. Any remaining details are addressed so the finished space reflects the original design and vision for the project.
At the end of the process, you will be able to enjoy a finished space that enhances your home and supports the way you live.
Where We Work
We design and build outdoor structures throughout Delaware County, PA and the surrounding region, including:
- Wilmington
- Greenville
- Centerville
- Hockessin
- Newark
- West Chester
- Kennett Square
- Chadds Ford
- Glen Mills
- Malvern
- Newtown Square
- The Main Line, including Villanova, Bryn Mawr, Wayne, and Gladwyne
What People Are Saying About DiSabatino, Inc.
“I have used DiSabatino many times in the past and have been consistently impressed with the quality of the work and professional and courteous staff. I have come to expect very high quality from DiSabatino and have never been disappointed.”
~ Paul & Ellie O’ Donnell, Chadds Ford, PA
“I would love to share this review about one of the best experiences that we have ever had with any company coming into our home. Our consultant worked with us on planning and designing our backyard that is now our own little resort. Adrienne went above and beyond accommodating all of our needs, her professionalism and vision is outstanding.”
~ The Mills Family, Bear, DE
“DiSabatino Landscaping and Hardscape were great to work with. They were able to take our vision and make it reality. They were extremely professional. We are happy with the outcome and appreciate the care.”
~ The Jones Family, Lincoln University, PA
“DiSabatino Landscaping is my landscaper of choice. Two years ago, they did a total landscape renovation to include a new paver walk way to my deck. Today they also completed additional landscaping to update my driveway entrance with paver stones, new shrubbery and a new mailbox. I have been so pleased that I maintain a contract with them to do my spring and fall cleanup every year. They are very accommodating to their customers need. Owner, Chris DiSabatino, and his team provide excellent service. I am never disappointed. Pavel and his team are courteous, always on time and ensure the customer is satisfied with the service they have provided. You will not be disappointed if you select DiSabatino Landscaping.”
~ The Barker Family, Kennett Square, PA
“I have used DiSabatino many times in the past and have been consistently impressed with the quality of the work and professional and courteous staff. I have come to expect very high quality from DiSabatino and have never been disappointed.”
~ Paul & Ellie O’ Donnell, Chadds Ford, PA
“The employees that did our plant replacements and new plants did an outstanding job. They were efficient and very professional.”
~ The O’ Donnell Family, Chadds Ford, PA
“I called the day after the hurricane and left a message. We needed tree removal in order to access our driveway. Within an hour of leaving the message DiSabatino returned the call and sent out a crew to open the driveway. We were not expecting to have our call returned on the weekend. This is one of the reasons we are repeat customers!”
~ The White Family, Greenville, DE
“Vince of Esposito Masonry, gave us the feeling that we are working with a experienced and visionary designer that understood our problems and concerns. He took what was a boring, heaved, narrow, unsightly tripping hazard and produced stamped concrete entrance walk with a completely different look. The walkway that was created provides a very inviting entrance to our home. During daylight hours you are able to appreciate the attention to detail with texture, color and form. At night, with light from the lamp post at our drive or from the front door you have a wide, safe, curved walkway that took into account size, scope and existing landscape that is welcoming to our guests. Bravo!”
~ The Bowman Family, Wilmington, DE
“Our landscaping consultant was exceptional with meeting our needs in the quality of his design and the work on our basement walk-out, backyard patio extension and landscaping. He always keeps us updated on the project status. Hard workers with attention to detail. Friendly attitude towards us. Cleans up thoroughly when project is complete. Always professional and enjoy talking to the office staff.”
~ The Bohner Family, Garnet Valley, PA
“DiSabatino was a pleasure to work with and very creative in using existing plants along with new ones for a beautiful job on our property. Both crews were hard working, very organized, and willing to please. We were impressed with the amount of work that was done in such a short time. The office staff were very friendly and helpful. A bright ray of sunshine and a good first impression of your company’s work ethic. Keep up the good work!”
~ The Selvaggi Family, Wilmington, DE